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CONTACT US

At RUIE, we value every customer and are here to help. Whether you have a question about a product, an order, or need assistance with returns, our team is ready to support you.

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CUSTOMER SUPPORT EMAILS

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RESPONSE TIME

Our team responds within 24 to 48 hours on business days. We aim to provide fast and helpful support for all inquiries.

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ADDITIONAL INFORMATION

  • Please include your order number in all emails related to orders or returns to help us assist you faster.

  • For general questions about products or availability, simply send us a message and we will get back to you as soon as possible.

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OUR COMMITMENT TO YOU

At RUIE, we care about the details that matter to our customers. From product information to delivery questions, we aim to make every interaction personal and thoughtful. Your feedback, questions, and experiences help us improve and keep RUIE a brand that is trusted, approachable, and genuinely customer-focused.

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Shopping with RUIE is not just about buying products. It is about being part of a brand that values authenticity, quality, and real people.

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